Terms & Conditions

These Terms & Conditions explain the rules that apply when you visit or use TG.Casino. Please read them carefully before creating an account, depositing funds or participating in any gambling activity. By using the website, you confirm that you understand and accept these terms, together with any additional rules shown for a particular product, promotion or service.

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1. General terms and acceptance

These Terms & Conditions form an agreement between you and the relevant operator of TG.Casino. They apply to the website, your account, games, payment services, promotions and other features made available through the platform. Additional terms may apply to specific games, offers or services. Where additional terms conflict with these Terms & Conditions, the specific terms will generally apply to the relevant activity.

On this page

You should only use TG.Casino if online gambling is lawful for you in the place where you are located. Players in Australia are responsible for understanding and complying with all applicable Australian laws, state or territory requirements and any rules that apply to their location. We may restrict access to the website or particular services where this is necessary to meet legal, regulatory, security or operational requirements.

Eligibility and personal use

You must meet the minimum legal age for gambling in your location and must not use the website if you are under that age.
You must provide accurate, current and complete information when registering or using the services.
You may hold and use only one personal account unless we expressly approve another arrangement.
Your account must be used only by you. You must keep your login details private and must not allow another person to access or operate your account.
You must not use the website on behalf of another person, for an undisclosed business purpose or in connection with unlawful activity.
You must not use the platform if you are restricted, excluded, prohibited or otherwise unable to gamble lawfully.

We may ask you to confirm your identity, age, location, source of funds or other information before allowing access to some or all services. Checks may be carried out when an account is opened, when activity changes, before a withdrawal or whenever we consider verification reasonably necessary. If requested information is not supplied, is incomplete or cannot be verified, access may be delayed, restricted or refused.

Changes to these terms

We may update these Terms & Conditions from time to time to reflect changes to the website, services, law, security requirements or business practices. The latest version will be made available on this page. You should review the terms regularly. Continuing to use TG.Casino after an updated version is published indicates acceptance of the revised terms, to the extent permitted by law.

2. Accounts, payments and gambling activity

Account security and responsibility

You are responsible for checking that information displayed in your account is correct and for notifying us through the available support process if you believe your account has been accessed without permission. You should use a strong, private password, keep your devices secure and sign out when using a shared device. We are not responsible for activity carried out using your account where you have failed to protect your login information, except where liability cannot lawfully be excluded.

You must not create accounts using false details, impersonate another person, interfere with another player or attempt to avoid account controls. You must not use software, devices, scripts, bots or other tools designed to manipulate games, payments, promotions, account systems or website operation. Collusion, fraud, money laundering, identity misuse and any other unlawful or dishonest conduct are prohibited.

Deposits and withdrawals

Available payment methods, processing requirements and any applicable conditions will be shown on the website or during the relevant transaction. You must use a payment method that belongs to you or that you are authorised to use. A payment may be reviewed, declined, reversed or delayed where required for verification, fraud prevention, technical reasons, legal obligations or the rules of the payment provider.

You should only deposit money that you can afford to lose and should not use gambling as a way to solve financial problems. Deposits are intended for gambling activity and are not a savings or investment product. You remain responsible for reviewing each transaction before confirming it. Once a bet or gaming transaction has been accepted, it generally cannot be cancelled except where required by law, a technical error, a game rule or a decision made under these terms.

Withdrawals may be subject to account verification, payment checks and any applicable game or promotion rules. We may return funds through an approved method connected with the original payment where this is appropriate. We may also take reasonable steps to correct an error, prevent fraud or comply with legal requirements. If a transaction appears to be mistaken or unauthorised, you should notify us promptly using the available support channel.

Games, results and technical issues

Game rules, odds, bet limits and other information may be displayed before or during play. You are responsible for reviewing those details before placing a wager. Results are determined by the applicable game system and recorded transaction information, subject to correction of an obvious error or a confirmed technical issue. If a game, result or transaction is affected by a malfunction, we may void or correct the affected activity in a fair and lawful manner.

We aim to keep the website available and accurate, but uninterrupted access cannot be guaranteed. Maintenance, updates, internet problems, device issues, payment provider outages and events outside reasonable control may affect availability. You should not continue wagering if you believe a display, balance, result or transaction is not working correctly.

3. Promotions, responsible gambling and acceptable use

Promotions and special offers

Promotions, bonuses, rewards and other offers are available only where displayed and may have separate terms. Those terms may include eligibility requirements, time limits, qualifying activity, wagering conditions, game restrictions, account restrictions or limits on use. You should read the full offer terms before participating. If a promotion is inconsistent with these Terms & Conditions, the specific promotion terms will apply to that offer.

We may withdraw, change, suspend or refuse a promotion where this is permitted by law, including where an offer has been published in error or appears to be misused. A player must not claim an offer through deception, multiple accounts, automated activity or any method intended to defeat its conditions. We may remove promotional benefits or restrict related activity where there is a reasonable basis to believe that an offer has been abused.

Responsible gambling

Gambling should be entertainment, not a way to earn income. Set a budget and time limit before you start, take regular breaks and never chase losses. Do not gamble when upset, under the influence of alcohol or other substances, or when gambling may interfere with work, relationships or essential expenses.

Use available deposit, spending, loss, session or access controls where offered.
Consider taking a break or requesting a longer-term restriction if gambling is becoming difficult to manage.
Do not borrow money, sell essential possessions or use funds needed for rent, bills or other necessities to gamble.
Talk to a trusted person or a qualified support service if you are concerned about your gambling.
If you have asked to be excluded or restricted, do not attempt to open another account or use another person's account.

We may contact you about responsible gambling where account activity or information suggests that support may be appropriate. We may apply account limits, refuse deposits, suspend play or take other protective steps. These measures are not a substitute for professional advice, and you remain responsible for making decisions about your gambling.

Acceptable website use

You may use TG.Casino only for lawful, personal purposes and in accordance with these terms. You must not copy, modify, reverse engineer, disrupt, overload or introduce harmful code into the website. You must not scrape content, bypass security controls, interfere with other users or use the website to distribute unlawful, misleading, abusive or harmful material.

4. Privacy, suspension and legal information

Privacy and communications

Personal information is handled in accordance with the Privacy Policy and applicable privacy requirements. We may collect and use information needed to provide the services, verify identity and age, process transactions, maintain security, prevent fraud, meet legal obligations and improve the website. You should read the Privacy Policy to understand how information may be collected, used, stored and disclosed.

By creating an account, you agree that we may send service-related communications, including account notices, security messages, transaction updates and information about changes to the website or these terms. Marketing communications will be managed in accordance with applicable requirements and any available preferences or opt-out process.

Suspension and account closure

We may suspend, limit or close an account where we reasonably believe that you have breached these terms, provided inaccurate information, acted fraudulently, used the website unlawfully, failed verification, breached promotion rules, created a security risk or used gambling in a way that raises responsible gambling concerns. We may also take action where required by law or where continued access is not commercially, technically or operationally possible.

If your account is closed, you must stop using the website and must not create another account without permission. Any valid balance will be considered in accordance with applicable law, verification requirements, transaction records and these terms. We may withhold or recover funds connected with fraud, unlawful conduct, chargebacks, technical errors or a breach of these terms, subject to legal requirements.

Content and intellectual property

The website, branding, text, graphics, software, layouts and other materials are owned by or used with permission by the relevant rights holder. You receive a limited, personal and non-transferable permission to access the website for its intended purpose. You must not reproduce, publish, sell, licence or commercially exploit website content without prior permission, unless a legal right allows you to do so.

Liability and governing law

To the extent permitted by law, we are not responsible for losses caused by your failure to follow these terms, inaccurate information, unauthorised access resulting from your actions, equipment or internet problems, third-party payment services, or events outside reasonable control. Nothing in these terms excludes, restricts or changes a right, guarantee, condition or remedy that cannot lawfully be excluded, restricted or changed.

If a provision of these terms is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted by law. A failure to enforce a provision immediately does not mean that the provision has been waived. These terms are intended to operate with the laws that apply to the relevant service and your location. Any complaint should first be raised through the available support process, with enough information for the matter to be reviewed fairly.

If you do not understand these Terms & Conditions, do not use the services until you have obtained appropriate independent advice. By continuing to access TG.Casino, you acknowledge that you have had the opportunity to read these terms and agree to comply with them.